Patients & Families

At Waypoint, a patient’s journey to recovery begins upon arrival. Our staff work with patients to ensure their care needs are met and they reach their optimal level of well-being. Our patient-centred approach combines medical, rehabilitation and psychological practices tailored to individual needs.

We work in collaboration with patients, families or caregivers, other healthcare providers and the community to deliver safe and therapeutic care that is focused on the patient. It is important that patients are active partners in their recovery to ensure they receive the best possible care.

We specialize in mental health and addiction services from adolescents to seniors in a safe, respectful and community-based environment. We are dedicated to providing patients with the tools necessary to achieve recovery, discover their potential and hope for a brighter tomorrow.

Need Help?
  Provide a compliment, suggestion or complaint
  Patient Client and Family Council
About Mental Illness
  About Medications
  About ECT
Psychiatric Patient Advocate Office   Declaration of Recovery Values
  Patient Client Safety
    Ontario Telemedicine Network

Meeting the Complex Nursing Care needs of Waypoint patients

Information regarding the complex nursing care needs of Waypoint patients through a partnership with Bayshore HealthCare Ltd and Georgian Bay General Hospital.

Emailing Service Recipients

Information about Waypoint's policy with respect to using email to communicate with clients.

Reaching Out

A video of the North Simcoe Community Mental  Health Resources directed by a Waypoint client.