The Spiritual Care Team caring for our staff
The Spiritual Care Team caring for our staff
Posted on 06/24/2016
Hospitals can be an environment where suffering is unavoidable and faith is put to the test on a daily basis. The spiritual care professionals at Waypoint are a part of the emotional life of patients, families and staff in times of joy, and in times of sorrow. It’s not an easy job for our spiritual care team, but it’s one they believe in wholeheartedly.

Nancy knows first-hand the value of the Spiritual Care team. As Director of Finance, she has called upon them countless times over the 
years, whether  it’s to debrief with the staff following a difficult situation or to support her personally after the death of a loved one. She knows someone will be there when she calls, no matter the need or the time of day.
 Spiritual Care Team
Left to Right: Julius Kalmar, Helen McLeod, Glenn Robitaille, Rachel Dart, Austin Mixemong

“I think they are heroes,” says Nancy. “Heroes because they rescue us in times of need; when healing is needed. They offer a caring voice, or are just there to listen. They offer an outreached hand, a kind word or an understanding hug.”


The work of a spiritual leader is not just about the list of tasks in a job description. It is so much more and goes well beyond the spiritual caring aspects within. They face the challenges of working with many patients, families, colleagues and volunteers every day, and they do it with grace and dignity. They care for everyone, regardless of faith or beliefs. Even during their own grieving through tears and choked words, they are always there.


In 2015, members of the Spiritual Care Team were the recipients of a Waypoint Core Value Award in the category of Caring. Nancy nominated them to show her gratitude for the strength and support they offer to each and every one of us.


When asked if he anticipated supporting staff as much as patients when he began his career, Director of Ethics and Spiritual Care Glenn Robitaille says “The patient/staff distinction has never been important to me. It is my general practice to be as supportive as I am able when being supportive is possible. To my thinking, supporting staff is also supporting patients, as we all do better when we are feeling more well.”


He adds “I and my team felt very honoured to be recognized for the work that we do. We recognize that many caring people exist at Waypoint who go the extra mile every day in supporting and encouraging both patients and staff, and to be included in that company is a very special honour.”

This story is included in our 2015/2016 Annual Report. To read the full report, please visit our Publications page.