Angela Coates, MEd
Research Analyst

Angela joined Waypoint Centre in the fall 2024. She will be working with Dr. Zoe Hilton and her team on the WorkSafe funded project, “Violence prevention and trauma reduction in psychiatric healthcare workplaces: Leveraging facilitators and overcoming barriers to implementing evidence-based practice.” Angela holds a Master of Education (educational measurement and statistics) from the Ontario Institute for Studies in Education (OISE), University of Toronto.

Angela brings extensive experience in project management, and quantitative and qualitative analyses, acquired during her time with the Hamilton Health Sciences’ Regional Lead Trauma Centre and McMaster University. Angela has a particular interest in using large administrative databases to monitor patient care and health systems. She conceptualized a way to link hospital administrative data from acute trauma care providers in the Central South Regional Trauma Network to better understand the patient’s journey from point of injury to definitive care. This initiative demonstrated the potential to track the course of trauma patient care across the regional trauma system, and identified challenges to using administrative data. 

Most recently, Angela worked as a Research Consultant on Phase III of the ‘Researching the Impact of Service Provider Education (RISE) Project’ under the leadership of Dr. M. Kimber, Dept. of Psychiatry, McMaster University. The project used a model of implementation science to understand the family violence learning needs and preferences of healthcare professionals and social workers in Canada. Angela’s primary role included project management and oversight of study sites in Ontario, Alberta, and Quebec.

Outside of work, Angela is an avid golfer and tennis player, and enjoys her running group. She finds work life balance taking long walks along the Grand River trails with her family and dogs, and spending time gardening.

Keywords: qualitative analysis, mixed-methods, implementation science, healthcare administrative data

 Research Interests

Monitoring and improving health systems; performance measurement; quality improvement in healthcare; family violence; trauma

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