March2023-Together we are inspired to continue to serve, discover and lead
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Dr. Nadiya Sunderji
President and CEO |
Together we are inspired to continue to serve, discover and lead
I am thrilled to introduce Waypoint’s five new Enabling Plans that identify our specific directions as we advance our Strategic Plan 2020-2025 goals of Serve, Discover and Lead. For the first time, we have integrated the five plans to create opportunities for deeper synergies and collective ownership, and ensure the highest impact for patients/clients and families, staff, partners and the communities we serve.
When I started as President and CEO in June of 2022, I shared my desire to foster the “Waypoint Way” of being servant leaders, working collectively with partners, sharing our expertise and other resources, nurturing our staff to learn and grow within Waypoint, and centering on the best interests of our patients/clients and communities. These attributes were validated throughout the many conversations and consultations that informed the Enabling Plans and are embedded throughout the plans.
As the health care system transforms, our new Clinical Services Plan, Quality, Risk and Safety Plan, People Plan, Digital Health Plan, and Research and Academics Plan all respond to this challenging but exciting time as we continue to lead the advancement and delivery of excellent and compassionate care for and with those experiencing mental health and addictions, as well as frail seniors and their caregivers.
What excites me most is how these plans were informed by so many people bringing diverse and valuable forms of expertise and experience – from our own staff during months of listening tours and participatory dialogue, patient/client and family experience leaders who have lived experience of mental health challenges and service use, our board of directors, valued partners, and experts and innovators in the broader health system. This extensive input gave us four motivational themes cross-cutting our plans that reinforce our commitment to partnership and collaborative leadership, inspire us to become a learning health system, focus our efforts on equity, diversity, and inclusion, and compel us to expand our reach and impact as a ‘Waypoint without walls’.
We are so very thankful to everyone who gave support and ideas to enable us to think broadly, respond to challenges and be ready for new opportunities, and ensure we have the best possible outcomes and experiences for our patients/clients, partners and team members.
I am grateful for the dedication and expertise of our staff and partners to take us into the future and I look forward to our collective learning and growth, and to reporting on these efforts throughout the next three years.