Referrals

IMPORTANT UPDATE

In an effort to physically distance inpatients, the hospital made the difficult decision to temporarily suspend the Georgianwood Program for Concurrent Disorders. We know this has been challenging for people who need these services to get well. The hospital is aware of ongoing alternate level of care (ALC) challenges and other system pressures including access to acute mental health beds.

After reviewing various recommendations by a hospital working group, we were planning to re-establish nine concurrent disorders beds in January 2021. However, as case numbers increase across the province, and hospitals face outbreaks and high occupancy with ICU capacity as high as 115 %, Waypoint is preparing to operationalize surge plans within 48 hours notice from Ontario Health. 

This move has required us to delay the resumption of the Georgianwood concurrent disorders inpatient beds until the concern for hospital capacity is understood. While we are disappointed in this delay, it is necessary to meet the demand of the entire health care system. We will be regularly reassessing this to be able to resume these services as soon as possible.


Please contact Waypoint Central Intake at centralintake@waypointcentre.ca or at 705-549-3181 extension 2308 if you would like to speak directly to the Central Intake Team. Thank you for your patience and understanding.
 



Referrals at Waypoint

 

At Waypoint, referrals for regional (non-forensic) programs, including outpatients, are received by the Central Intake Office and reviewed by a team of clinicians. The clinicians work collaboratively with the psychiatrist and clinical programs to ensure patients/clients are referred and directed to the most appropriate services. Click here to see the programs and services we offer.

Central Intake is available from 8 a.m. to 11 p.m., 7 days a week including holidays. Messages can be left after business hours and will be returned the next business day.

Contact the Central Intake team, at 1-705-549-3181 ext 2308 or 1-877-341-4729, if you have any questions about programs or services or need support completing a referral to Waypoint. 




Crisis and other supports


Central Intake is not a crisis service, if you require immediate help, please call 911 or visit your closest emergency department.

The Canadian Mental Health Association's Mental Health Crisis and Information Line is available 24 hours a day, 7 days a week at
1-888-893-8333


How to make a non-forensic referral to Waypoint

 


Print the Waypoint Inpatient or Outpatient Referral Form and return it to Central Intake:

By Fax:  705-549-1812
By Mail: Central Intake Office 
Waypoint Centre for Mental Health Care
500 Church Street
Penetanguishene, Ontario L9M 1G3

In Person: The Central Intake office is located on Level 2
of the Toanche Building



Forensic referrals

 


 

Referrals to Waypoint’s forensic mental health programs are accepted only through the court system or under the jurisdiction of the Ontario Review Board. We do not admit individuals directly from the community to these programs.

For referrals to our Provincial Forensic Mental Health programs, contact 705.549.3181 ext. 2665. 

For referrals to our Regional Forensic Mental Health programs, contact 705.549.3181 ext. 2312.



IMPORTANT UPDATE

Effective March 17, 2020, the Georgianwood Program is temporarily closed and not accepting new referrals due to the COVID-19 pandemic. Clients/patients currently on the waitlist will be held on the waitlist until the program re-opens.

Please contact Waypoint Central Intake at centralintake@waypointcentre.ca or at 705-549-3181 extension 2308 if you would like to speak directly to the Central Intake Team. Thank you for your patience and understanding. 


IMPORTANT UPDATE

Effective March 17, 2020, the Georgianwood Program is temporarily closed and not accepting new referrals due to the COVID-19 pandemic. Clients/patients currently on the waitlist will be held on the waitlist until the program re-opens.

Please contact Waypoint Central Intake at centralintake@waypointcentre.ca or at 705-549-3181 extension 2308 if you would like to speak directly to the Central Intake Team. Thank you for your patience and understanding. 


IMPORTANT UPDATE

Effective March 17, 2020, the Georgianwood Program is temporarily closed and not accepting new referrals due to the COVID-19 pandemic. Clients/patients currently on the waitlist will be held on the waitlist until the program re-opens.

Please contact Waypoint Central Intake at centralintake@waypointcentre.ca or at 705-549-3181 extension 2308 if you would like to speak directly to the Central Intake Team. Thank you for your patience and understanding.