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Outpatient

Programs & Services Guide
Make a Referral
Age
16 years and older
Intended For
individuals experiencing moderate to severe mental health challenges where needs can not be met through other community resources
Care Providers
Physicians, psychologist, nurses, occupational therapists, social workers, and support staff
Location

Community Health Hub
287 Bayshore Drive
Midland ON
L4R 1L3

Contact Information
705-549-3181 x 2489
705-526-2462

The Outpatient Assessment and Treatment Service (OATS) provides a goal-directed service for individuals experiencing moderate to severe mental health challenges where care needs cannot be met through other community resources.  

The services through OATS are time-limited (six to nine months) and may include psychiatric consultation, as well as group therapy and individualized support for treatment and recovery. 

The hours of operation are Monday to Friday from 8 a.m. to 4 p.m. OATS is located at the Community Health Hub (287 Bayshore Dr., Midland).

  • Psychiatric consultation, assessment and treatment, including diagnostic clarification and medication stabilization
  • Medication therapy and monitoring
  • Evidence-informed psychotherapeutic and psychoeducational groups
  • Interprofessional support
  • Advocacy and connection to other community resources
  • Discharge planning

Individuals 16 years and older experiencing moderate to severe mental health conditions.

Referrals

A primary care provider must complete the Waypoint Referral Form to refer patients to OATS. The completed referral forms must be submitted to Waypoint’s Central Intake department. For more information regarding referrals, please visit the Referrals at Waypoint information page or contact Central Intake at (705) 549-3181, ext. 2308.

Access the Referral Form
Access to OATS

Following acceptance to the OATS program, a clinician will contact the client directly to schedule an intake assessment. Once this is complete, clients will be provided with an appointment for consultation with a physician. Clients will also start to work with an interprofessional treatment team to develop unique care plans to support their journey toward health, wellness and recovery. Access to other care providers is available as needed, including dietitians, spiritual care providers and pharmacists.

Information for Primary Care Providers

Ontario eConsults Services are now available for Primary Care Providers via the Ontario eConsult Program through OTN Hub. 

eConsults are intended for specific questions about patient care (e.g., medication optimization) and allow for a more timely and convenient means of consulting with our Outpatient Specialists for non-emergent issues. You can now send questions about your patients, their medical history and their test results for review through a secure, online platform, enabling you to expedite access to specialist advice. eConsults will be responded to within seven business days.

Visit Ontario eConsults
Contact Information

Phone Number: 705-549-3181 ext. 2489
Fax: 705-526-2462

Please Note: OATS is not a crisis service. If an individual is in need of immediate assistance, please access the following crisis supports:

  • Call or text 9-8-8 for the Suicide Crisis Helpline
  • 9-1-1
  • Visit the nearest emergency department
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